What we do
Housing Disrepair Haringey exists for one purpose: to help people who rent their homes in the borough get repairs carried out and recover compensation when their landlord has failed them. We deal only with claims by tenants. We do not act for landlords.
Too many tenants spend months reporting the same leak, the same mould or the same broken boiler and getting nowhere. A housing disrepair claim changes that. It puts the landlord on a formal timetable, brings in an independent surveyor and, if needed, asks a court to order the work.
Who we help
We help tenants of Haringey Council, tenants of housing associations and people renting from private landlords and letting agents. We cover every part of the borough, from Highgate and Muswell Hill to Tottenham Hale and Northumberland Park.
How we work with you
- A free first assessment. We listen to what has happened, look at your evidence and tell you honestly whether you have a claim.
- Plain English. We explain your options without jargon and put the important points in writing.
- No win no fee. Claims are funded under a conditional fee agreement, so you do not need savings to enforce your rights. The no win no fee page explains how it works.
- Repairs first. Compensation matters, but the aim is a home that is safe, warm and dry. We do not treat a claim as finished until the works are agreed.
- Easy to reach. Phone, email or the forms on this site. You can upload photos and documents from your phone.
Regulation and standards
Housing disrepair claims are legal work, and they should be handled by solicitors who are authorised and regulated by the Solicitors Regulation Authority (SRA). Regulation means your solicitor must act in your best interests, hold professional indemnity insurance, keep your money safe and have a complaints procedure, with a right to go to the Legal Ombudsman if a complaint is not resolved. Our regulatory details are shown at the foot of every page.
The guidance on this website is written to be accurate and current. Each page shows when it was last updated and links to the legislation and official guidance it is based on.
Talk to us
If you are living with disrepair and are not sure what to do, start with a conversation. Call 0330 223 8677, use the contact form, or check whether you qualify in a couple of minutes.
Questions tenants ask
Do you act for landlords?
No. We only help tenants.
Do I need to come to an office?
No. Everything can be done by phone, email and through this website. The surveyor comes to your home to inspect it.
Is there any charge for the first assessment?
No. It is free, and you do not have to go ahead afterwards.
